Salon Booking & Automation System
What was built
Built a custom booking system with per-stylist availability, service duration, and Stripe deposit collection. Automated confirmation texts and SMS reminders at 48 hours and 2 hours before. Added a waitlist for high-demand slots.
Business problem
A 4-stylist salon managed bookings through phone calls, Instagram DMs, and a shared notes app. Double bookings happened regularly. 30% no-show rate, no reminder system, and the owner spent 2+ hours daily on scheduling.
Outcome
No-show rate dropped from 30% to under 8%. Owner reclaimed 10+ hours per week. Online bookings now account for 68% of all appointments.